Data I Collect
To fulfil any orders, you must provide me with certain information (which you authorised Etsy/CheerfullyGiven/Emporella/Shopify to provide to me), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information (names and dates for a personalised order, for example), if you contact me directly.
When you subscribe to receive my Jordan Lily Designs email newsletters and marketing through my website: jordanlilydesigns.co.uk, I collect your name, email address and subscription status. Jordan Lily Designs uses Klaviyo as my preferred email marketing platform. You can unsubscribe at any point by clicking 'unsubscribe' on a Klaviyo email, or by contacting me directly. To find more information about how Klaviyo manages stored personal information by visiting their website: klaviyo.com
Why I Need Your Information and How I Use It
I rely on a number of legal bases to collect, use, and share your information, including:
as needed to provide my services, such as when I use your information to fulfil your order, to settle disputes, or to provide customer support;
if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
To deliver the email updates and marketing that you have subscribed to.
- To enter into my Monthly Giveaway competition.
Information Sharing and Disclosure
Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:
Marketing. I may use your photographs in product listings on Etsy, on my social media (Instagram, Facebook & Pinterest: @jordanlilydesigns), and on my website (jordanlilydesigns.co.uk) to illustrate examples of orders.
Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.
Transfers of Personal Information Outside the EU
I may store and process your information through third-party hosting services in the US and other jurisdictions. As a result, I may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction. I use Apple's iCloud to store photographs for personalised orders and order details for bookkeeping purposes and therefore rely on the two-factor authentication to provide apt security.
If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:
Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.
Object. You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.
If you would like to access, correct, or delete personal information held by Etsy, you should contact Etsy at Etsy.com/help for assistance.
Please note, I clean my email list regularly and remove inactive email addresses.
How to Contact Me
For purposes of EU data protection law, I, Jordan Irwin, am the data controller of your personal information. If you have any questions or concerns, you may contact me at firstname.lastname@example.org. Alternately, you may mail me at: Miss Jordan Irwin, 14a Trenethick Avenue, Helston, Cornwall, TR13 8LU, U.K.
This policy was last updated February 2nd 2021.