Shipping & Returns
UK Standard - FREE
UK Next Day - £4.50
International - £10
All UK orders qualify for free postage! Parcels are sent 1st Class Signed For with Royal Mail. These can be expected to arrive in 1-3 business days. You may upgrade your shipping to Guaranteed Next Day by 1pm delivery by purchasing my upgrade listing (however this excludes Saturday delivery).
I ship all of my items internationally, parcels will be sent by Royal Mail 'Tracked & Signed'. You will be provided with a tracking number in your dispatch email. Royal Mail estimate 3-5 working days for parcels to reach Europe, and 5-7 working days for everywhere else. However, items can be held up in customs, so please note there is a further 25 days to wait before I can start the process of investigation for delayed packages.
I accept returns and exchanges: contact me within 14 days of delivery and send items back within: 30 days of delivery. Cancellations may be accepted if your item has not already shipped.
Because of the nature of custom or personalised orders, unless they arrive damaged or defective, I cannot accept returns for these orders.
For hygiene reasons, my earrings are packaged in sealed packaging. These are returnable should the packaging remain sealed.Conditions of return
Buyers are responsible for return postage costs (unless the product is faulty). If the item is not returned in its original condition, the buyer is responsible for any loss in value.