Chain

All of my U.K. orders ship for FREE with 1st Class Signed For postage with Royal Mail. These usually arrive 1-3 days once your order has been dispatched.

International postage is an additional £10 and is sent Tracked & Signed with Royal Mail for added security.

All orders are packaged beautifully, with tissue paper, twine and your choice of an organza bag or jewellery box and ribbon.

Upgrade your Gift Wrap to my Premium service for +£3.95. Your order will be presented beautifully in one of my foiled Jordan Lily gift boxes and hand finished with a satin ribbon. Elegantly wrapped and good-to-go for those extra special people in your life

Please note this item is handmade, making each piece unique! Your jewellery may differ slightly from the photos and approximate measures above, but that's part of it's charm!

For pieces with stamped designs or letters it's important to note that this is done by hand. Due to the nature of hand-stamping, impressions  and spacing can vary slightly giving your piece a unique look.

To give you peace of mind, each and every piece goes through a quality check before it leaves the studio.

Recycled materials are used wherever possible and always without sacrificing the quality of the piece. I am always searching to find more components that are recycled and ways of reducing waste to have less of an environmental impact here at Jordan Lily HQ!

My packaging always uses recycled or recyclable materials wherever possible. Currently, the only plastic packaging used is the small foil packets that earrings are sealed inside for hygiene reasons.

Read my Top Tips for keeping your Jordan Lily jewellery in the best condition! Find my At Home Jewellery Cleaning method here.

• Silver naturally tarnishes over time, this process can leave your jewellery looking oxidised and eventually black. Tarnishing can be delayed and removed by knowing how best to look after your precious jewellery and how to clean it.

• Avoid wearing it to bed, in the shower, in swimming pools or whilst exercising.

• Put jewellery on last! This includes after hairspray, perfume, makeup + suncream. Be mindful that any contact with chemicals can damage your jewellery.

• Store your jewellery away in an airtight, cool, dark and dry place where it won't tangle or scratch against other pieces.

• For light tarnishing you can buff with a clean microfibre cloth or use mild dish soap, warm water and toothbrush. You may also use a silver polishing cloth, available on my website.

• My non-toxic blackening agent used on stamped pieces can wear away with time, for an at-home solution, refill with Sharpie and buff away any excess.

• Gently does it! Don't force your jewellery or over-stretch it; avoid snagging chains.

I am registered with the London Assay Office for hallmarking my pieces. It is a legal requirement to hallmark sterling silver that weighs over 7.78g and gold that weighs over 1g.

At the moment it's only my bangles that are over this weight limit and hallmarked by default. However, if you'd like my hallmark adding to a piece that is under the legal 7.78g weight limit, drop me a message and we can talk about pricing.